✹Do you offer free shipping?
Free U.S shipping is available for purchases over $100.
✹What if I receive a damaged item?
If your product is damaged in the shipping process please reach out to us via email or phone and supply a picture of the damage. We will ask for that item to be returned and ship you out with a new product at no cost to you.
✹When should I expect my item(s) to arrive?
Products should arrive within 3- 5 business days standard shipping but can take longer due to COVID delays.
✹Do you ship worldwide?
We are currently only shipping to the US.
✹How do I cancel an order?
Please contact Radiate via email firstname.lastname@example.org with your full name and order number and they will assist you in canceling your order.
✹Can I return an item?
Returns must be completed within 14 days of receiving your item or you will not be refunded.